Martin is responsible for technical support and both before and aftersales service. He is a valuable link between ProSim-AR and its users. Support is given related to issues and bugs, initial setup, fixing licensing troubles and providing general information about ProSim software.

“I’ve travelled a lot in my life and have experienced life in many different countries – so I am able to compare. Nothing is perfect. There are things I really don’t like too much about my country, but the bottom line is I wouldn’t change. I mean, we have the best beer in the world (and also one of the cheapest) – so what else would a man like me need?

Prague is an amazing city, very cultural, there is always something interesting going on. The amount of tourism has increased a lot in recent years. Of course we’re all wondering how commercial aviation will recover from COVID-19 and I’m also interested to see the impact on tourism for Prague.”

 

A passion for simulation

“I have been working within IT my entire life. I’ve always been more fascinated about the technical background of flying/airplanes, rather than the actual flying part. So I’ve never really wished to have a pilot license. And that’s also why I prefer Airbus over Boeing (probably going to lose a few friends by saying that publicly).

I’ve been working full-time in the field of flight simulation for almost 10 years now, about 7 years of that was working mostly with hardware and simulator assembly and maintenance – that experience has turned out to be very useful now, when dealing with the support requests from ProSim users.”

 

COVID-19

“As the Czech Republic introduced very strict counter measures in the early stage of the pandemic, the virus didn’t get a chance to spread and the death toll is one of the lowest in Europe. They’ve now during this second wave almost fully released the restrictions again (I can finally go to my favourite bar), so things are slowly returning back to normal here. Although, keeping my fingers crossed, since I expect additional restrictions shortly, since numbers are increasing again.

On the positive side, I have to say it’s great to have a walk in the Prague Old Town now and see the empty streets, which are usually flooded with tourists. And also have a beer in the Old Town Square – which now costs about a third of the price compared to pre-COVID-19 times.”

 

Martin and ProSim

“I’ve been working for ProSim since 2016, being full time over the past 2 years. I’m proud of our products and I’m always happy to read positive feedback about the support from our users. I love the freedom, flexibility and responsibility that I have. And again, I love helping people out. It’s really busy these days, since a lot of enthusiasts from all over the world are finalising their set up and spending more and more time in their sim, since they can’t go anywhere. This leads to more support requests and feedback. By the way, it would be great if all ProSim users would use an English Windows version, so that we can assist more properly.

I enjoy our team events very much – we are an international team, so we don’t get a chance to see each other in the office every day. So it’s great to get together at least once every couple of months and catch up and have some fun. Unfortunately we missed this in 2020.”

 

Some other passions

“I have a passion for mountains – not skiing as some other team members – but hiking in the summer. My favourite are the Alps in Slovenia, the Dolomites in Italy and the High Tatras in Slovakia.

And when I am not working or hiking in the mountains, you’ll probably find me in my favourite pub in Prague or in a music club attending some underground punk concert or festival.”